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Antrim

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Kesh, Co Fermanagh

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Deputy Branch Manager

NWCare is a family run domiciliary care agency serving the community in healthcare in Northern Ireland for well over 50 years.&nbsp; We are recruiting an Area Service Manager/Care Coordinator for our Ballykelly branchPlease note: &nbsp;Criteria for this role is that you apply for an Enhanced AccessNI certificateWe offer our staff:<ul><li>Excellent hourly rate</li><li>Mileage paid</li><li>Annual leave on a pro rata basis</li><li>NISCC - Post registration training learning</li><li>On-line learning</li><li>Training academies throughout Northern Ireland</li><li>Practical paid training</li><li>CPD approved certificate for training</li><li>QCF Levels 2, 3 and 5 qualifications</li><li>Internal career progression</li><li>Mentoring arrangements</li><li>Uniforms supplied</li><li>Experienced care company with over 50 years in healthcare</li><li>Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)</li></ul>JOB SUMMARY<ul><li>To organise and supervise the delivery of home care support services to Service Users in their own homes</li><li>To work in a flexible and reliable manner in response to the needs of the service</li><li>To manage a team of Home Care Assistants</li><li>To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards</li><li>To ensure that a quality care service is delivered to all Service Users</li><li>To work within GDPR legislation</li></ul>MAIN RESPONSIBILITIES<ol><li>Accept, allocate and process referrals for new care packages</li><li>Accept and process changes and amendments to existing care packages</li><li>Prepare rotas by matching Service Users to domiciliary care workers, ensuring that the domiciliary care skills and competencies are compatible</li><li>Monitor and report changes in Service User condition to key worker</li><li>Organise and lead staff meetings</li><li>Manage time sheets, prepare paperwork for payroll and notify payroll of variations as appropriate, via either manual or electronic process.</li><li>Participate in the out of hours cover rota - excellent on-call rate paid</li><li>Undertake Service User assessment and risk assessment for Service Users</li><li>Maintain accurate and confidential records in accordance with company policy</li><li>Assist with the monitoring an evaluation of service provision</li><li>Assist Registered Manager in the recruitment of domiciliary care workers</li><li>Identify training and development needs within their team of domiciliary care workers and ensure induction training for new employees</li><li>Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality and diversity</li><li>Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation</li><li>Assist the Registered Manager and Human Resources Manager in processes, when required</li><li>Provide care package to Service Users in an emergency situation</li><li>Participate in mandatory training as required</li><li>Ensure area PMMRs are within company benchmark</li><li>Ensure Services are managed in compliance with RQIA standards</li><li>Ensure an effective, safe and well led service delivery</li><li>Cover the on-call phone on a rota basis</li></ol>

Area Service Manager/Care Coordinator - Ballykelly

We are recruiting home care assistants for a home care package in the Waterside.&nbsp;&nbsp;Full training for this role will be provided by NWCare in their in-house training academy, but the successful applicant will need to have at least six months previous paid caring experience.Please note: &nbsp;Criteria for this role is that you apply for an Enhanced AccessNI certificateAs a company, we offer all our staff<ul><li>Excellent hourly rate of pay</li><li>Annual leave on a pro rata basis</li><li>NISCC - Post registration training learning</li><li>On-line learning</li><li>Training academies throughout Northern Ireland</li><li>Practical paid training</li><li>CPD approved certificate for training</li><li>QCF Levels 2, 3 and 5 qualifications</li><li>Internal career progression</li><li>Paid shadowing</li><li>Mentoring arrangements</li><li>Uniforms supplied</li><li>Flexible working</li><li>Child friendly hours - put to bed rotas to suit mums and students</li><li>Experienced care company with over 50 years in healthcare</li><li>Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)</li></ul>

Home Care Package - Waterside

NWCare is a family run domiciliary care agency serving the community in health care in Northern Ireland for well over 50 years.We are expanding our Rathfriland branch and are recruiting for an Area Service Manager/Care Coordinator.Please note: &nbsp;You will be required to apply for an Enhanced AccessNI Certificate to meet the criteria of this job role.JOB SUMMARY<ul><li>To organise and supervise the delivery of home care support services to Service Users in their own homes</li><li>To work in a flexible and reliable manner in response to the needs of the service</li><li>To manage a team of Community Care Workers</li><li>To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards</li><li>To ensure that a quality care service is delivered to all Service Users</li><li>To work within GDPR legislation.</li></ul>MAIN RESPONSIBILITIES<ol><li>Accept, allocate and process referrals for new care packages</li><li>Accept and process changes and amendments to existing care packages</li><li>Prepare rotas by matching Service Users to community care workers, ensuring that the domiciliary care skills and competencies are compatible&nbsp;</li><li>Monitor and report changes in Service User condition to key worker</li><li>Organise and lead staff meetings</li><li>Manage rotas, prepare paperwork for payroll and notify payroll of variations as appropriate, via the relevant process</li><li>Undertake Service User assessment and risk assessment&nbsp;</li><li>Maintain accurate and confidential records in accordance with company policy</li><li>Assist with the monitoring an evaluation of service provision</li><li>Assist Registered Manager in the recruitment of community care workers</li><li>Identify training and development needs within their team of community care workers and ensure induction training for new employees</li><li>Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality, and diversity</li><li>Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation</li><li>Assist the Registered Manager and Human Resources Manager in processes, when required</li><li>Provide care package to Service Users in an emergency situation</li><li>Participate in mandatory training as required</li><li>Ensure area PMMRs are within company benchmark</li><li>Ensure Services are managed in compliance with RQIA standards</li><li>Ensure an effective, safe and well led service delivery</li><li>Cover the on-call phone on a rota basis and cover rotas on the ground, as and when necessary</li><li>The role of Area Service Manager is part of the business continuity plan and job roles may change according to business needs</li><li>You may be required to coordinate other areas of the business, as business needs dictate</li></ol>

Area Service Manager/Care Coordinator - Rathfriand branch

NWCare is a family run domiciliary care agency serving the community in health care in Northern Ireland for well over 50 years.We are expanding our Omagh branch and are recruiting for an Area Service Manager/Care Coordinator.Please note: &nbsp;You are required to apply for an Enhanced AccessNI certificate to meet the criteria of this job role.JOB SUMMARY<ul><li>To organise and supervise the delivery of home care support services to Service Users in their own homes</li><li>To work in a flexible and reliable manner in response to the needs of the service</li><li>To manage a team of Community Care Workers</li><li>To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards</li><li>To ensure that a quality care service is delivered to all Service Users</li><li>To work within GDPR legislation.</li></ul>MAIN RESPONSIBILITIES<ol><li>Accept, allocate and process referrals for new care packages</li><li>Accept and process changes and amendments to existing care packages</li><li>Prepare rotas by matching Service Users to community care workers, ensuring that the domiciliary care skills and competencies are compatible&nbsp;</li><li>Monitor and report changes in Service User condition to key worker</li><li>Organise and lead staff meetings</li><li>Manage rotas, prepare paperwork for payroll and notify payroll of variations as appropriate, via the relevant process</li><li>Undertake Service User assessment and risk assessment&nbsp;</li><li>Maintain accurate and confidential records in accordance with company policy</li><li>Assist with the monitoring an evaluation of service provision</li><li>Assist Registered Manager in the recruitment of community care workers</li><li>Identify training and development needs within their team of community care workers and ensure induction training for new employees</li><li>Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality, and diversity</li><li>Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation</li><li>Assist the Registered Manager and Human Resources Manager in processes, when required</li><li>Provide care package to Service Users in an emergency situation</li><li>Participate in mandatory training as required</li><li>Ensure area PMMRs are within company benchmark</li><li>Ensure Services are managed in compliance with RQIA standards</li><li>Ensure an effective, safe and well led service delivery</li><li>Cover the on-call phone on a rota basis and cover rotas on the ground, as and when necessary</li><li>The role of Area Service Manager is part of the business continuity plan and job roles may change according to business needs</li><li>You may be required to coordinate other areas of the business, as business needs dictate</li></ol>

Area Service Manager/Care Coordinator Omagh

NWCare is a family run domiciliary care agency serving the community in health care in Northern Ireland for well over 50 years.We are expanding our Enniskillen branch and are recruiting for an Area Service Manager/Care Coordinator.Please note: &nbsp;You will be required to apply for an Enhanced AccessNI certificate to meet the criteria of this job role.JOB SUMMARY<ul><li>To organise and supervise the delivery of home care support services to Service Users in their own homes</li><li>To work in a flexible and reliable manner in response to the needs of the service</li><li>To manage a team of Community Care Workers</li><li>To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards</li><li>To ensure that a quality care service is delivered to all Service Users</li><li>To work within GDPR legislation.</li></ul>MAIN RESPONSIBILITIES<ol><li>Accept, allocate and process referrals for new care packages</li><li>Accept and process changes and amendments to existing care packages</li><li>Prepare rotas by matching Service Users to community care workers, ensuring that the domiciliary care skills and competencies are compatible&nbsp;</li><li>Monitor and report changes in Service User condition to key worker</li><li>Organise and lead staff meetings</li><li>Manage rotas, prepare paperwork for payroll and notify payroll of variations as appropriate, via the relevant process</li><li>Undertake Service User assessment and risk assessment&nbsp;</li><li>Maintain accurate and confidential records in accordance with company policy</li><li>Assist with the monitoring an evaluation of service provision</li><li>Assist Registered Manager in the recruitment of community care workers</li><li>Identify training and development needs within their team of community care workers and ensure induction training for new employees</li><li>Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality, and diversity</li><li>Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation</li><li>Assist the Registered Manager and Human Resources Manager in processes, when required</li><li>Provide care package to Service Users in an emergency situation</li><li>Participate in mandatory training as required</li><li>Ensure area PMMRs are within company benchmark</li><li>Ensure Services are managed in compliance with RQIA standards</li><li>Ensure an effective, safe and well led service delivery</li><li>Cover the on-call phone on a rota basis and cover rotas on the ground, as and when necessary</li><li>The role of Area Service Manager is part of the business continuity plan and job roles may change according to business needs</li><li>You may be required to coordinate other areas of the business, as business needs dictate</li></ol>

Area Service Manager/Care Coordinator - Enniskillen branch

NWCare is a leading provider in domiciliary care, supporting the community for over 50 years. &nbsp;We are now recruiting a Deputy Branch Manager for our busy Belfast branch. &nbsp;Please note: This role requires an Enhanced AccessNI certificate&nbsp;The role of the Deputy Manager is to support the Registered Manager, Area Service Managers and NWCare personnelDUTIES AND RESPONSIBILITIES&nbsp;Management of all aspects of company activity within agreed policies and proceduresEnsure a quality of service to all Service UsersEnsure that all standards of the Regulation and Quality Improvement Authority are metTo manage the location and allocated area(s) in conjunction with the duties of an ASMAssist with rota management and the daily to day management of each area and locationTo hold the on-call phone on a rota basisWork within GDPR legislationOTHER DUTIES<ul><li>To hold regular reviews and negotiations with care managers for all packages of care to be delivered</li><li>To hold regular reviews and negotiations with Trust contracts departments</li><li>To actively participate in all user group forums to keep abreast of changing trends in the delivery of care</li><li>To encourage the development of Area Service Managers to further enhance the growth of the company</li><li>To establish and maintain dialogue with key personnel in local NHS Trusts</li><li>To ensure company PMMR and within thresholds of compliance</li></ul>PERSONNEL AND TRAINING<ul><li>To ensure all staff are motivated and directed in the performance of their duties</li><li>To ensure all policies in relation to Industrial Relations, Employee Relations and Personnel Practices are adhered to</li><li>To regularly appraise and assess staff</li><li>To ensure a safe, effective service and standards of performance in order to identify areas of strength and areas requiring attention in order to improve individual performances</li><li>To identify any training and development needs for staff under their control and ensure these training needs are prioritised and programmed as appropriate</li><li>To ensure effective recruitment is implemented in all areas to meet quality standards of performance</li><li>To liaise closely with Human Resources Manager in all aspects of personnel and recruitment</li><li>To ensure all new starts receive effective induction in all areas of their job and legislative requirements</li></ul>The successful applicant will be expected to be flexible and to work within other locations branches when required, to meet the needs of the business.&nbsp;N.B This role incorporates ASM and duty manager duties and responsibility&nbsp;

Deputy Branch Manager - Belfast

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